Privacy Policy

Last updated: December 2025

KAM Auto Electrical & Heavy Diesel ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, in accordance with the New Zealand Privacy Act 2020.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out our contact form
• Request a quote
• Call or email us
• Use our services

This information may include:

• Name
• Email address
• Phone number
• Company name
• Vehicle or equipment details
• Service location

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent
• Referring website

This information is collected using cookies and similar technologies, only with your consent.

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide quotes
• Deliver the services you have requested
• Communicate with you about your service or equipment
• Send invoices and process payments
• Improve our website and services
• Comply with legal obligations

3. Cookies and Analytics

Our website uses cookies to enhance your browsing experience. We use Google Analytics to understand how visitors use our website. This helps us improve our content and user experience.

You can choose to accept or decline cookies through our cookie consent banner. You can also control cookies through your browser settings.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist in our operations (e.g., email hosting, payment processing)
• Professional advisors (e.g., accountants, lawyers)
• Government authorities when required by law

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

7. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal obligations)
• Withdraw consent for data processing
• Lodge a complaint with the Privacy Commissioner

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: info@kamautoelectrical.co.nz
• Phone: 021 022 81135

You may also contact the Office of the Privacy Commissioner at www.privacy.org.nz if you have concerns about how we handle your personal information.